For some reason, we personify our computers. We get angry at them when they crash or don’t do what they want. We call them names or even hit them.
Maybe this is so because our computers are rude to us. Making the programs more “polite” can help.

What is polite?

Politeness is not acting as programs do now and just adding “thank you” or “please”.
Neither is it when the programs act more human. Humans are more error prone, subjective and slow. We don’t want programs to be that.

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